Rootnet

By admin, 6 October, 2023

One of the allied tools of companies in managing customers is CRM, a software that helps companies manage their relationships with customers, collecting information about them in an orderly manner and organizing customer interactions with the company.

 

The key to a CRM is that it can automate many customer service processes, such as order tracking and complaint handling, allowing companies to provide faster and more efficient customer service.

 

Ways you can personalize the customer experience with a CRM

 

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