Rootnet's Service Desk helps banking institutions manage their business processes and achieve their company's goals by providing the right information at the right time. The banking model benefits from solutions such as our Service Desk, since it allows you to manage daily operations and serve customers in a more automatic and focused way. In addition, it also provides banks with a platform that ensures they can continue to fine-tune the way they do things.
Service Desk Benefits to the banking sectorÂ
Ticket Automation for Your Banking Customers
In this way, customer service can be centralized even if the company has multiple input customer service needs such as mobile banking, online banking, self-management portals, branches, etc.
Digitize Banking
Rootnet's Service Desk automates repetitive tasks within the banking industry by digitizing the customer experience and sectors such as investment banking, companies, private equity, among others.
Centralized Customer Service
With the Service Desk, we can centralize all customer service on the API-oriented platform, this can be combined with the use of the Kiosk app to initiate a ticket from each bank and thus improve production in a focused and efficient manner.
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